National Geographic
- A classy brand brought down by terrible customer serviceI ordered this through amazon, received my first issue, then had the subscription promptly canceled. Called Nat Geo, got routed to India and received the typical call center "customer service." I offered to repurchase the subsciption from Nat Geo, they wanted to charge nearly $40, yet their own Web site displays $15. The customer service rep told me to order from the Web site then.
This kind of disconnect between a company's Web pressence and other incarnations is unexceptable in this day and age. Plus, they are stilling calling my house trying to sell me crap!
I never expected a historically beloved and classy magazine like National Geographic to have such shoddy and trashy customer service practices. They are obviously making a ton of loot, because they didn't seem to care about retaining my business at all.
Strange and a little sad when I can order Entertainment Weekly and receive more lucid service than from Nat Geo.
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- Classic MagazineNG is appreciated by my wife.I like it, but she loves it and raves about the great photography.
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- The vendor refused to honor the $15 subscripton request.The vendor refused to honor the $15 subscripton request.
I tried previosly when it was $10 with the same result.
Good Luck to you.
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- Still a great educational toolNational Geographic continues to be an exceptional magazine--fun to look at and read as well as educational on many levels.
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- Another cancelled order...As others have stated, probably not a great idea to order Nat Geo through Amazon.I placed my order in June and received a cancellation e-mail from them today.If Amazon can't fill the subscriptions at this price, they shouldn't be offering it.Great magazine, just don't order it here.
